The new workforce development system requires extensive partnerships among many groups to govern the system, deliver high quality services, and secure employment for customers. Workshops under this topic will highlight partnership models, explore opportunities to further engage employers, and offer strategies to create and maintain effective boards.
Monday, July 16
Making Partnerships Work: Keeping the Focus on the Customer
Speakers: Peter Cohen, USDOL / ETA (ret.), Wellesley, MA; Sheila Fesko, Institute for Community Inclusion, Boston, MA; Betsy Levenson, Levenson Associates, Portland, ME
This presentation will focus on how partnerships are developed and how states have worked through challenges by maintaining the focus that service to their customers is their highest priority. Information from states that have participated in case studies to understand the collaboration between the workforce development system and vocational rehabilitation will be discussed. The story of how the Portland Career Center has been able to build an integrated, consumer-driven system at the local level will be shared.
Successful Workforce Development through Employer Outreach
Speakers: Dianne Russell, Foothill WIB, Pasadena, CA; John Kraczkowski, WDB of the Treasure Coast, Port St. Lucie, FL; Michelle Murray, Workforce 2020, Riviera Beach, FL; Myra Quinn, Palm Beach County WDB, Palm Beach, FL
Discover how successful community partnerships have resulted in increased job placement by 30% for two consecutive years, increased name recognition by 57% in a single year, and increased use of services by 256% in the same period. This session will highlight proven, large-scale employer communication and outreach campaigns. Attendees will learn radical new approaches designed to supercharge workforce development through the consistent delivery of quality services to their primary customer – the Employer.
3:30 p.m.-5:00 p.m.
Leveraging Under WIA
Speaker: Joseph Carbone, Southwestern CT Regional WDB, Bridgeport, CT
Learn how to grow your organization and gain flexibility. WIA invites workforce investment boards to think big, innovate, and do more with less. Find out how The WorkPlace, Inc. developed a division for innovation for private sector partnerships, foundation and private funding, and competitive grants. Innovation and leveraging increase a board’s effectiveness, its voice, and visibility. Once in motion, leveraging becomes the new approach to business and maximizing your organization’s infrastructure.
New Hire Partnerships
Speakers: Sam Delgado, Verizon, Newark, NJ; Richard McPherson, OK Employ. Security Commission, Oklahoma City, OK; Dotty Wade, Citicorp, Baltimore, MD
This workshop will explore the New Hire Partnerships of the workforce development system and some major companies. It will inform the audience as to how the partnership with the Workforce Development System developed and how it should work and how it is currently working. Speakers will present their issues of concern and how they worked through them to gain acceptable results both for the employer and the Workforce Development System. You will see how the Workforce Development System can be of help to you no matter what size your business may be.
Partnership Building On-line, a Look Inside WorkSource Northwest
Speakers: Alex Kosmides, Northwest WDC, Bellingham, WA; Gary Smith, NW WA Partnership for Workforce Develop., Bellingham, WA; Dan Vogel, Northwest WDC, Bellingham, WA
Finding the building and sustaining of multi-organizational partnerships to be an underestimated challenge? This presentation highlights key system integrators to achieve success with highly effective partnerships for workforce development. The partnership in the case study has been operating in northwest Washington State since 1992, well in advance of WIA implementation. The use of a partnership web site, replicable anywhere, dramatically supports its collaborative approach to system development, One Stop Center operations, and performance accountability.
Tuesday, July 17
8:30 a.m.-10:00 a.m.
The Business Connection: Engaging the Employer Community
Speaker: Sal Adamski, Tarrant County WDB, Ft. Worth, TX
This workshop will address the issues of building employer coalitions, employer advisory committees, and establishing solid relationships with the business community. The information garnered from this interactive, humorous presentation will assist Workforce Boards and their staff, One-Stop operators, and One-Stop partners.
Workforce Investment Areas Working Together: Regional Cooperation
Speakers: Nancy Brown, Center for Workforce Develop., Morristown, TN; Emily Hatfield, Knoxville Area Career Center, Knoxville, TN; Donna Stansberry, Five Rivers Regional Career Center, Talbott, TN; Windie Wilson, Workforce Connections, Knoxville, TN
Three neighboring Workforce Investment Areas in East Tennessee are working collaboratively to address service delivery issues, develop structural policies and procedures, provide staff training and networking, and learn lessons from WIA and One-Stop system implementation. Staff from the region will share successes and challenges encountered in regional activities in this interactive workshop. Come prepared to share your experiences and ideas.
10:30 a.m.-12 noon
Building Partnerships for Creating Jobs for Mature Workers
Speakers: Donald Davis, Nat. Council on the Aging, Washington, DC; Paul Early, Mellon Financial Corp., Pittsburgh, PA; Ken Montgomery, West Palm Beach WIB, West Palm Beach, FL; Bhavdeep Singh, Great Atlantic & Pacific Tea, Montvale, NJ
This session will explore unique strategies for developing private sector jobs for mature workers. The focus is on the National Council on the Aging’s MaturityWorks campaign, which has created successful partnerships with community-based organizations, public agencies and the for-profit private sector. Cutting edge model demonstration projects have been initiated with Corporate America, offering training and jobs in light construction trades, computer-based skills and customer service development to older participants in the Senior Community Service Employment Program.
CWA / Cisco Partnership: Training the Workers we need for the High Tech Economy of the Future
Speakers: Kevin Celata, Communications Workers of America, Washington, DC; David Dusthimer, Cisco Systems, York, PA; Steve Hill, Communications Workers of America, Washington, DC; Jim Hilleir, Stanly Community College, Abemarle, NC
This workshop will focus on the partnership between the Communications Workers of America (CWA) and Cisco Systems Inc. The partnership was formed to extend Cisco’s technical training/ certification programs to existing and future members of CWA. Stanly Community College was brought into the partnership to deliver the training through distance learning. In addition to CWA members, training is delivered to veterans and active duty military personnel through USDOL / VETS programs. Through H1B funding, training is also available to dislocated and under-employed workers and can lead to their employment in the IT industry.
Seamless One-Stop Delivery Systems: Partnerships and Collaboration
Speakers: Miche Grant, Center for Workforce Innovations, Valaparaiso, IN; Jean McCrary, Berkeley County Adult Ed. Program, Moncks Corner, SC; Clyde McQueen, Full Employment Council, Kansas City, MO; Helen Thatcher, UT Dept. of Workforce Services, Salt Lake City, UT
Ultimately, success is defined by whether our customers are better served in a One-Stop environment. In this session you’ll hear examples of State and local partnership success from practitioners. Each practitioner will describe how they used the One-Stop context to achieve a specific improved customer outcome. Attendees will also have the opportunity to engage the presenters, as well as Federal partner program staff, in an interactive discussion of partnership opportunities and challenges.
1:30 p.m.-3:00 p.m.
Building Employment Success for Persons with Disabilities under Welfare Reform
Speakers: Richard Horne, Pres. Task Force on the Employ. of Adults w/ Disabilities, Washington, D.C.; Denise Sudell, USDOL / SOL, Washington, DC; Glenn Young, U.S. Dept. of Education / OVAE Washington, DC
The presentation is based on a technical assistance publication developed by USDOL in partnership with the U.S. Depts.of Ed., HHS, and other collaborators. The guidebook is an inborn effort to bring together the policies of several new Federal initiatives in the area of welfare, job training, adult education, and civil rights for persons with disabilities. It also serves as a tool for program practitioners and other One-Stop staff to assist this population in making the transition from welfare into work. The discussion will focus on learning disabilities, mental retardation, psychiatric disabilities and addiction to alcohol and other drugs, which are the barriers considered the most prevalent among the current adult welfare population.
3:30 p.m.-5:00 p.m.
Promoting Financial Literacy through America’s Workforce Network
Speakers: Michelle Mackenzie, FDIC, Washington, DC; Nayda Martin, USDOL / ETA, Washington, DC; Carole McCarthy, TATC, Washington, DC; Sachie Tanaka, FDIC, Washington, DC
Money management skills, while important for everyone, are an absolute necessity for low-income workers who seek economic self-sufficiency. This workshop describes how to utilize existing resources and forge community partnerships to increase the “financial literacy” of One-Stop customers who may have no previous exposure to banking or other financial services. The session will present techniques and lessons learned in the development and dissemination of “Money Smart,” a new national partnership for financial education that joins government, business, and community groups.
The WIA Boards: A New Governance Approach
Speaker: Melanie Arthur, Melanie Arthur & Associates, Magnolia, MA
This workshop is designed to help board members and staff explore their new roles and responsibilities within the framework of the WIA legislation and their state plans. It is based on a comprehensive training program developed by CESER and currently being implemented in the State of Maine for both the local and state WIBs. The session emphasizes workforce development as the lead driver of the new economy and, in this framework, will provide participants with basic guidance on a new governance approach.
The Youth Council Network: A Catalyst for Best Practices
Speakers: Maureen Andrews, Pima County Youth Council, Tucson, AZ; Mary Jane Clancy, Philadelphia Youth Council, Philadelphia, PA; Rosalyn Gaines, Leonard Resource Group, Alexandria, VA
Nationally, Youth Councils are seeking innovative ways to integrate youth services, develop promising partnerships, leverage resources, and identify funding for program development. This workshop will introduce participants to various promising practices used by Youth Councils to accomplish and exceed WIA mandates. The goal of this workshop is to showcase promising practices that can be duplicated to help build strong youth development systems in other communities across this country.
Wednesday, July 18
10:30 a.m.-12 noon
Coordinating with Inter- & Intra-State Partners
Speakers: Linda Chandler, WDB of Contra Costa County, Concord, CA; Ken Messina, Commonwealth Corporation, Boston MA; Lynn Minick, AFL-CIO, Atlanta, GA
Learn about the oppotunities for coordination and cooperation to coordinate service delivery for Workforce Areas that share labor markets, employers and training providers. Hear about consortiums developed to address shared ITA and ETP concerns, services to dislocated workers who cross State and WIA workforce borders to work. Look at MOUs and other methods of used to assure services are coordinated and duplication avoided. Improve skills in building partnerships, understanding the roles of partners, and service providers in streamlining customer services.partnershipnew.cfm